Helpdesk and wallboard
By Peter Florijn -
One of my projects involves the requirement to install a wallboard to show the ACD queue of our helpdesk and as a bonus we would like to show the scrumboard our development teams use. I’m looking into a Samsung LED monitor / Samsung Smart TV as part of the solution.
Contents
What is a wallboard?¶
A wallboard is a type of information radiator that displays vital data about the progress of the development team. Similar to a scoreboard at a sporting event, wallboards are large, highly visible and easy to understand for anyone walking by.
Traditional wallboards are made of paper or use sticky notes on a wall. Electronic wallboards are very effective since they update automatically with real-time data ensuring that people check back regularly.
Software used by others¶
Jira and Greenhopper on Samsung Smart TV